Break Down Barriers

86Borders is hyperfocused on engaging DSNP, Medicare Advantage, and Medicaid members. Supporting vulnerable members by removing barriers to care and enhancing their health plan experience is what we do best.

Proven Results that Matter

We have proven success with some of the largest health plans, in outreaching and engaging members, closing gaps in care, driving wellness visits and appropriate utilization of benefits, and addressing Social Determinants of Health (SDOH) and Health Equity needs.

Since our founding, we have developed our proprietary technology platform and care coordination services to connect with the inactive, unable to reach, and underserved members. 86Borders establishes and builds trusted relationships with this important member segment, which aligns with CMS’ mission to advance Star Ratings and collect meaningful data related to the Health Equity Index.

Health plans achieve the CMS Star Ratings they need. And members get the trusted relationship they desire.

Our Mission

Inspired by empathy and powered by technology, we boost health plan performance and CMS Star Ratings by building meaningful member relationships.

86Borders ESG Promise

As a Member Relationship Management (MRM) company, 86Borders enhances healthcare quality for vulnerable member populations while upholding a deep commitment to environmental, social, and governance (ESG) principles across all our operations.

Environmental: Our teams work remotely, and we continually strive to achieve a carbon-neutral footprint. We prioritize environmental sustainability alongside member-first care, recognizing the importance of preserving our ecosystem for sustainable operations and future generations. Furthermore, our commitment to local and community-based organizations fuels our mission: empowering members and addressing health disparities.

Social: 86Borders celebrates diversity and inclusivity within our workforce and the unique perspectives of all our employees, recognizing their invaluable contribution to our success. We foster an environment where employees feel they can grow personally and professionally and make meaningful contributions to the communities in which we live and work. Greater than 70% of our staff are women. Furthermore, through our member-first care model, we foster trusted relationships with diverse member populations as supported by our 45% multi-lingual team. Diversity within our ranks helps us connect effectively with diverse members on behalf of their health plans.

Governance: Our leaders prioritize employee well-being and uphold ethical standards, ensuring effective governance across areas such as compliance, risk management, data privacy, and corporate governance. We ensure that the confidentiality and integrity of protected and sensitive data are maintained and adhere to the strictest protocols in compliance with legal requirements, industry regulations, and best practices. We are founded on empathetic and trusted relationships as reflected in our approach to leadership and staff engagement.